FAQ

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: Do you ship Internationally?

A: Unfortunately, all our products are shipped to certain regions only so please review our product shipping destination and policy here before placing an order. Many of our products are labeled with the term "F.S to All Countries" this all means, all countries which we provide shipping to only and does not mean Worldwide. Sorry for the inconvenience..

Q: How long does shipping takes?

A: Our warehouses are located in New York, Wyoming & Torino (Italy). Shipment takes 2 up to 8 working days depending on client's location, the day order placed, and the type of shipping chosen by the client. In depth information  about shipping can be seen on checkout page.

Q: Does Brands on Sale provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: Do you offer a refund?

A: Absolutely! We offer a full refund or exchange on your order if there is something wrong like the product quality or condition. However, we strongly advise to review our refund policy page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at wecare@brandsonsale.store and we will get back to you as soon as possible.

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